Contact Information

You can contact the customer service of TextNow by calling at TextNow phone numbers.

  • +1 226 476 1578
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Currently you can call only US numbers.

TextNow Website:

TextNow Online Chat:

TextNow Email:

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Corporate Office Address:

TextNow Inc.
1 Sutter Street, Suite 800
San Francisco, California 94104
United States

Fax:

+1 (226) 476-1723

Other Info:

Help With Your Order: orders@textnow.com

Partnership Inquiries: bizdev@textnow.com

Careers: careers@textnow.com

Report Abuse: abuse@textnow.com

Security concern: security@textnow.com

Legal Inquiries: legal@textnow.com

Help in Social Networks:

TextNow Rating and Reviews

Rating details

1.6
more details
Website
Style and Design
Product or Service Quality
Customer service

Rating stats

Rating trend

Summary of TextNow Customer Service Calls

183 TOTAL
CALLS
1% SUCCESSFUL
CONNECTIONS
06:49 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact TextNow to Ask about:

Account Question:

  • “I need to get a number back because it's for some reason linked to my Snapchat account and I need to get into my Snapchat” , Review # 1852108
  • “Forgot password and email password”
  • “Account info”

Activation/ Cancellation Question:

  • “Need to activate my sim”
  • “Text now took money after already canceled”
  • “Cancel service”

Staff Question:

  • “My phone has no service and i just paid my bill . i over paid by $40.and i want the extra $40 canceled and put back on my debit card and i want my sercice back on” , Review # 1822950
  • “My service was cancelled and I dont know why.” , Review # 1821584
  • “To pay for phone service with a different phone”

Product/ Service Question:

  • “Phone mobile data connection errors”
  • “My number is not working”
  • “Cannot disconnect from a strange number”

Cards Question:

  • “SIM card in”
  • “I ordered a sim card and have not received it”
  • “Sim card”

Website/ Application Question:

  • “Someone on app is pretending to be me” , Review # 1833692
  • “App logged me out”
  • “Problem with the app”

Request for Information Question:

  • “I need to talk to a person”
  • “Question on retrieving audio memo”
  • “I have questions about text now then only a live operator can answer”

Payments and Charges Question:

  • “Billing”
  • “Just Payed The Bill Yeterday And My Phone Will Not Let Me Use It Unless I'm Around Wifi”
  • “Pay bill”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Wrong item”
  • “I erased a couple contacts by mistake 2 weeks ago and really need to get them back” , Review # 1684625

Employment Question:

  • “Need old number to log onto my employer website”

Other Question:

  • “Porting issues” , Review # 1843117
  • “Emergency call for 911”
  • “Trying to get my number back”

About

Top TextNow Services

Technical Support, Customer Care

TextNow Pros and Cons

Pros: Textnow, Just need help, Free number

Cons: Textnow, You can not use the app safety someone can get your information, Too easy to order stuff with o th her peoples credit cards, Need to get the man of the person on this number

TextNow reviews and complaints

TextNow is ranked 214 out of 1001 in Software category

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