TextNow
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't get back in 2 my account n y'all will not help me
I've been trying to get ahold of technical support, and y'all only have a recording, and then it ends the phone call. It will not help me get back into my account. This is BS.
User's recommendation: Would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to get my number back
Need to talk to someone about my number. I'm trying to log in to my account; my number is 478249****. My screen is broken.
Trying to port my number
Its not done in would to keep my number
Port my number port number port my number port my number
Port number my number
Porting my number
Port my numbe
Port my number port my number number number port my number
Port my numbers
Port my numberr
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not recieved my SIM card yet
Help Me with my account and recieving my Sim
I have waited for over a week for my Sim Card I only have wifi right now that's why there in business right. Thank you for hopefully helping me get heard and see if I get my Sim card or somebody offering up maybe a reliable company that will help me like you guys are trying to do.
User's recommendation: I'm not sure I thought Text Now was a reliable source for a 5G Sim card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYes, I need somebody to call or service support or customer service like actual somebody to talk to so they can really help me
And yes, in the situation where I am calling because I utilized a text now on my iCloud, it was done with my new number. This number has now expired and it just keeps stating that if I had text now there, it keeps implying that I have to maintain that number I changed with my iCloud.
Consequently, I can't download or update any of my apps. It's as if I'm locked out of my phone, but I can still access it in a way.
However, it's truly urgent for me. I just need this number to be removed from my phone or a resolution is needed.
Preferred solution: About a expired number
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't get pass confirm u are not a bot
Hi my name is Jayden I love text now and I have a problem when I get to confirm u are not a bot it will just be stuck on it so I hope U don't have the same problem hope U have fun on 2ndline and text now 10/10 app just a little problem love this app because u don't even need to pay just use your internet.
User's recommendation: Do not uninstall TextNow keep it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI’ve been logged out, and reset emails are not coming to me via my email address
I clicked on my text now app to make a call, only to find I had been logged out for some reason. I never logged out in the past 10 years.
So I tried to log back in, but cant remember my password. So I used the forgot my password link, and it told me a reset had been sent to my email address dougpperry@***.com Unfortunately no reset email has arrived to my email address yet. Ive tried using this tool for an hour now and nothing shows up. I just used my text service last night with no issues.
My text number for the last 10 years or so, is 650-419-****. Please help
- Great service
- Can not receive reset codes for forgot my password
Preferred solution: Just a reset link that actually arrives to my email like the one for pissed consumer did.
Security pin transfer my number to company
They would not like me transfer my number to Total Wireless! Very not happy at all had number love go.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCan't text or call on my phones number
My SIMs cards not working... Need help My doctors use that number for my appointments I have MS and have quite a few appointments to make and keep help me
Acct disabled, I need it back!
No one answered, I've been cut off from all my contacts. I'm unable to retrieve them.when calling customer support, I am taken to a recorded voicemail, where no one answers..
User's recommendation: Do not save all number in this one app , you may never get them back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe "support" number only gave an automated speech about how to get help about privacy rights, then hangs up. It would be great if a person would answer the phone and actually offer real support.
I called the customer support number and didn't get connected to anyone. The call just ended after the prompt and privacy rights message.
I'm not calling about privacy rights.
That would be obvious if someone picked up the phone and talked. I'm beginning to understand why there's a 'Pissed Customer' agreement.
Preferred solution: It would be great if the locked in subscription would work, since it was paid for.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost phone number
NO CUSTOMER SERVICE THEY'LL DELETE YOUR PHONE NUMBER EVEN IF YOU USE IT EVERY 30 DAYS
I would like my phone number back. Yes, I had used it over last 30 days. -----_____-----____-----_____4?
User's recommendation: Ffffffffffffffrrrrrrrrrrrt
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account gets disabled as soon as I make it
I'm receiving new emails and obtaining new numbers. I texted once and received no response.
Then, upon checking, I discovered my account had been disabled. I believe it's a joke; there is no valid reason. I am not committing any illegal activity, and I should be entitled to have as many numbers as I want since they are linked to different emails. Yet, as I mentioned, I haven't done anything wrong.
They want to block them as soon as I create them, and they don't even have a phone number we can call. What's the point? It's a joke. I'm glad my child didn't get kidnapped or something while I was talking to the suspected kidnapper.
Then, just like that, it disabled on me. I mean, really!
- It is convenient
- Talk to real person
Preferred solution: I do believe I should receive some kind of compensation for lost wages
User's recommendation: Don't rely on your number to be there or your account and don't send anything important cuz they're not going to help you it's a joke
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerService not working, static on my end of calls even with new text now sim card
I am just sick about this. Very distressing.
I have been purchasing 2.13 lock in number along with also 6.99 ad free and didn't have to be the 2.13.
need reimbursed for every month.
Last Monday I inserted new sim card and now service really acting not right. I even checked settings and named APN TextNow.static?
Preferred solution: Price reduction
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